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Trusted Traders Consumer
Had my kitchen fitted with granite. First class service. Thanks guys.
Paolo Frattini – Google
Had my kitchen fitted with granite. First class service. Thanks guys.
Gavin Tunnell – Google
Amazing craftsmanship and so much done by hand with the carving. They also do amazing kitchen counters. Highly recommended.

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Reviews Of Our Work

For an independent, family-run company like us at BWF Humphries Ltd our good reputation is of paramount importance. Our business was founded more than 50 years ago and continues to thrive because we are trusted by the local communities in southern England that we serve.

Client reviews and testimonials are therefore extremely welcome so that we can make sure we continue to measure up to the high standards of workmanship and customer service which we have set for ourselves – and you, our clients.

We’re pleased to say that we consistently earn 5-star reviews online. On the Which? Trusted Trader website, for instance, we currently rank as “Recommended” by 100% of customers. On Google it’s a similar success story.

We value your feedback, good or bad, either on consumer websites or send them directly to us.

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What Our Customers Say on Which?

Installation of a Wood burner:
We are delighted with the experience we had, from choosing the right wood burner through to site visit and final installation. The work was executed very professionally, very polite chaps who made an effort to keep the space clean and take us through the details in operating the wood burner. We are very happy with the final result and working with a great company that made the experience seamless and exceeded our expectations. thank you.
Berkshire customer
March 2024
Beautiful hand crafted Bathstone replacement fireplace:
BWe are delighted with our new bespoke Bathstone fireplace which has replaced our old brick faced one and enhanced our sitting room. From the start we were impressed with the friendly, professional attitude of the team, which gave us the confidence to go ahead. Following a home visit to measure up and answer our questions, we visited the company's premises and re-assured, we placed the order. The 2 fitters turned up as planned, they were considerate and polite and did a really great job, firstly removing the old brick surround and then fitting the new Bathstone one. They kept the dust down to a minimum, were clean and tidy and cleared up and took away all the debris. They even moved the existing carbon monoxide alarm closer to the log burner, as they noticed it was sited too far away. In summary, a first class service and we would definitely recommend them.
Oxfordshire Customer
March 2024
Good Service:
The guys arrived on time, took great care to protect everything in the house, kept me in the picture with what they were doing, and cleaned up well afterwards. Good job. They were actually the most expensive of the quotes that I had, but I was impressed that they knew what they were doing, and I wanted peace of mind. I made the right choice.
Berkshire customer
March 2023
New stove and fireplace:
We used Humphries in our previous home and did not hesitate to commission them again when we moved and required a new stove and fireplace. Outstanding workmanship and service, just as before. Faultless customer service and we couldn’t recommend Humphries highly enough from initial advice right through to onsite install.
Wiltshire Customer
March 2023
Install/renovate fireplaces x 2 and install a wood-burner and flue:
Emily in the office, Barry who visited the site twice and the fitters who did the work over two days were all excellent. Attentive, responsive to changes of plan, keen to offer sound advice and fit around our budget. They coordinated well with the builders on site and did not leave until they were sure that we understood the operating instructions for the wood burner.
Wiltshire Customer
March 2024
Great advice and instillation of log burner:
Humphries Stonemasons must be up there as one of the best. We were delighted with their expertise, experience and top advice. We now also have an awesome log burner that we are thrilled with. What was better still was the dedication and commitment of the guys who installed it; they were so polite and really wanted to make sure they did their best to install it on time and within the decent budget agreed. We could not have asked for more. If you can, get one!
Wiltshire customer
November 2023
Removal of existing wood burner (Jetmaster), modification to existing stone fire surround and installation of a wood burning stove:
Humphries installed the Jetmaster and stone fireplace approx. 15 years ago. I contracted them to upgrade the Jetmaster to a full wood burning stove which also required extensive modification to the stone fireplace and hearth. The work was undertaken and completed when scheduled and for the sum agreed. The highlights for me were the accuracy and completeness of the estimation process, being given sound advice on choice of stove and the installation itself. The whole room was protected by dust sheets and the team worked diligently to limit dust and dirt. The team of Oleg, Michael and Chris were a pleasure to have in the house and had the experience to overcome some difficulties in dropping in the flue liner. First class job!
Berkshire customer
October 2023
First rate, dedicated team:
I have used this firm before, to install a new flue and wood burner, and, in view of my satisfaction with the work accomplished, opted to use them again, to install another woodburner to replace the coal grate in our sitting room, and fit a flue liner into the chimney space. Everything was achieved with complete professionalism: communication, problem solving and standard of work. The job was completed within the time frame originally specified. I cannot recommend them enough.
Berkshire customer
February 2023

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What Our Customers Say on Google

Quality, advice and customer service superb.:
Very happy with stone worktop. Pay a little bit more but get back a lot extra.
Steve Brunning
November 2023

About Humphries

Humphries Stonemasons offer each client a personalised service that is retained within the tradition and heritage of the company that has been established for over 50 years.

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Address

4-5 Downview, Park Street, Hungerford, Berkshire, RG17 0EF

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