Testimonials

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Reviews Of Our Work

For an independent, family-run company like us at BWF Humphries Ltd our good reputation is of paramount importance. Our business was founded more than 50 years ago and continues to thrive because we are trusted by the local communities in southern England that we serve.

Client reviews and testimonials are therefore extremely welcome so that we can make sure we continue to measure up to the high standards of workmanship and customer service which we have set for ourselves – and you, our clients.

We’re pleased to say that we consistently earn 5-star reviews online. On the Which? Trusted Trader website, for instance, we currently rank as “Recommended” by 100% of customers. On Google it’s a similar success story.

We value your feedback, good or bad, either on consumer websites or send them directly to us.

Professional & Experienced:
Barry and his team removed an open fireplace and installed a wood-burning stove and new flue liner to the chimney. They also made us a new limestone fire surround and granite hearth. This was all arranged through a difficult period of persistent lockdowns which made it difficult at times to source materials. The process of scoping and pricing the project was very accurate and the work was completed to budget and in the time stated. It was all done remotely as we couldn't travel to the house due to the latest lockdown. Thanks to Chris for managing remotely and keeping me updated via photographs and phone calls during the installation. Thanks also to Christine in the office who fielded many phone calls and kept me informed on progress with sourcing the wood-burner and other items. We are very pleased with the results.
Customer
Shropshire

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What Our Customers Say

Here’s a selection of some recent reviews from happy clients:

Top Service:
The top level of service provided by this established local Hungerford family business is an ever rarer commodity in our increasingly corporate age. Long may they prosper.
Sue & Pat Doyle
Hungerford
Craftmanship:
Amazing craftmanship and so much done by hand with the carving. They also do amazing kitchen counters. Highly recommended.
Gavin Tunnell
Fitting & Supply of log burner:
Service was first class from start to finish. They helped select the right log burner, supplied at a competitive price and fitted on time and budget. A friendly fitting team that were knowledgeable, friendly, efficient and left no trace of having been in the house. Great to have such a good local company company on our doorstep.
Customer
West Berkshire
Fantastic Fire Place:
We wanted to create a False Chimney Breast to house a Wood Burner in our Lodge as the property had no chimney. We contacted Humphries who came out and listened to what we wanted and we have ended up with exactly the outcome we wanted to achieve. It has been an exceptional level of service and workmanship. We would have no hesitation in recommending or using Humphries for this type of work in the future.
Customer
West Berkshire

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